Privacy Policy

This Privacy Policy governs the manner in which Stop and Regrow collects, uses, maintains and discloses information collected from each user (You) of the www.stopandregrow.com website ("Site"). This privacy policy applies to the Site and all products and services offered by Stop and Regrow.

Personal identification information

We may collect personal identification information from You in a variety of ways, including, but not limited to, when You visit our site, register on the site, place an order, subscribe to the newsletter, respond to a survey, fill out a form.   Personal identification information may include, but is not limited to:

First name and last name

Email address

Phone number

Address, State, Province, ZIP/Postal code, City

Data about how you use our website

Technical data such as your IP address, details about your browser, time zone settings and other technology on the devise you use to access our website

Your communication preferences

Any information that you directly provide to us whether through our contact form, over the phone, by email or otherwise

Cookies and Usage Data

We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us.

Non-personal identification information

We may collect non-personal identification information about You whenever you interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Your means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

Our Site may use "cookies" to enhance your user experience. Your web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. You may choose to set your web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information

Stop and Regrow Hair may collect and use Your personal information for the following purposes:

- To improve customer service.    Information you provide helps us respond to your customer service requests and support needs more efficiently.

- To personalize user experience,   We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.

- To improve our Site .   We may use feedback you provide to improve our products and services.

- To process payments.   We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.

- To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or inquired about, unless you have opted not to receive such information.

Legal Basis for Processing Personal Data Under General Data Protection Regulation (GDPR)

If you are from the European Economic Area (EEA), Stop and Regrow's legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.

Stop and Regrow may process your Personal Information Data because:

• We need to perform a contract with you
  
• You have given us permission to do so
  
• The processing is in our legitimate interests and it’s not overridden by your rights
  
• For payment processing purposes
  
• To comply with the law
  

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Retention of Data

Stop and Regrow will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Stop and Regrow will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

Sharing your personal information

We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

We do not under any circumstances sell or share your data with 3rd parties for marketing purposes.

Third party websites

Users may find content on our Site that link to the sites and services of our partners, suppliers, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.

Compliance with children's online privacy protection act

Protecting the privacy of the very young is especially important to us. For that reason, we never collect or maintain information at our Site from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.

Your Data Protection Rights Under General Data Protection Regulation (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Stop and Regrow aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

• The right to update or to delete the information we have on you. Whenever made possible, you can update or request deletion of your Personal Information Data by contacting us with your request.
  
• The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
  
• The right to object. You have the right to object to our processing of your Personal Information Data.
  
• The right of restriction . You have the right to request that we restrict the processing of your personal information.
  
• The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
  
• The right to withdraw consent. You also have the right to withdraw your consent at any time where Stop and Regrow relied on your consent to process your personal information.
  
• Please note that we may ask you to verify your identity before responding to such requests.
  

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Information Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

Service Providers

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.  These third parties have access to your Personal Information Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics - We may use third-party Service Providers to monitor and analyze the use of our Service.

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network. You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.  For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en

Retargeting - Stop and Regrow uses retargeting services to advertise on third party websites to you after you visited our Service. We and our third-party vendors use cookies to inform, optimize and serve ads based on your past visits to our Service.

Google AdWords remarketing service is provided by Google Inc. You can opt-out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page: http://www.google.com/settings/adsGoogle also recommends installing the Google Analytics Opt-out Browser Add-on – https://tools.google.com/dlpage/gaoptout – for your web browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en

Facebook remarketing service is provided by Facebook Inc.Y ou can learn more about interest-based advertising from Facebook by visiting this page: https://www.facebook.com/help/164968693837950To opt-out from Facebook’s interest-based ads follow these instructions from Facebook: https://www.facebook.com/help/568137493302217Facebook adheres to the Self-Regulatory Principles for Online Behavioral Advertising established by the Digital Advertising Alliance. You can also opt-out from Facebook and other participating companies through the Digital Advertising Alliance in the USA http://www.aboutads.info/choices/, the Digital Advertising Alliance of Canada in Canada http://youradchoices.ca/ or the European Interactive Digital Advertising Alliance in Europe http://www.youronlinechoices.eu/, or opt-out using your mobile device settings.   For more information on the privacy practices of Facebook, please visit Facebook’s Data Policy: https://www.facebook.com/privacy/explanation

Changes to this privacy policy

Stop and Regrow has the discretion to update this privacy policy at any time. When we do, we will post a notification on the main page of our Site, revise the updated date at the bottom of this page and send you an email. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Stop and Regrow

2026 Broadway 

Santa Monica, CA 90404

(310) 601-4778